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4 September 2026 · Orchestration You can now set participation limits directly on the Orchestration canvas. Place the Limit block in front of an activity. Then decide how many customers may continue through the flow in total, and how often one customer may come back. Customers over a limit do not move forward.

Examples

  • “Only 10,000 customers may enter this reward flow.” Set a total limit.
  • “A qualifying customer may receive a push notification at most once per day.” Set Per customer, per day to 1.
  • “A customer may take part at most three times in total.” Set Per customer, in total to 3.
Limit block in campaign flow

How it works

Add Limit between the customers coming in and the activity you want to protect, then choose one or more of four rules:
  • total,
  • per customer in total,
  • per customer per week, or
  • per customer per day.
It works with a segment, and with one customer at a time from a real-time event. It takes effect as soon as you save it. For more details, see the Limit block Help Center guide.
Last modified on November 13, 2026