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14 April 2026 · Orchestration You can now connect your campaigns to external systems in real time using the new Outbound API block. When a customer triggers an event in your campaign, Nexus sends data directly to your CRM, CDP or any other tool. The customer journey continues beyond the platform. A flow on the canvas: a challenge, an Activity event block set to Completed, and an Outbound API block named CDP - Challenge Complete, with Outbound API highlighted in the Block library

Examples

  • A customer signs up → notify your CRM to trigger a welcome email
  • A customer completes a challenge → send their data to your CDP for a follow-up journey
  • A customer activates an offer → update their profile in an external system

What’s new

  • Trigger external actions from campaign events — send data to any external system the moment a customer reaches this step.
  • Dynamic payloads with placeholders — insert customer, event and purchase data into the request body using {{ placeholder.name }} syntax with autocomplete.
  • Reusable authentication — save OAuth 2.0 or HTTP Basic credentials once in Segmentation → Integrations and reuse them across blocks and campaigns.
The Outbound API block is available in the Orchestration view toolbox for all real-time event-based campaigns. Read the Outbound API block documentation
Last modified on November 13, 2026