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3 August 2026 · Segmentation A Member Segment can now explain itself. Click Segment summary while defining your segment, and AI describes in plain language which customers the segment includes. No SQL knowledge is needed. Segment builder with the Segment summary panel highlighted

What’s new

  • Plain-language explanations: one click on the Segment summary button turns your segment definition into a description of who is included. It also names the conditions that apply, such as dates, products and thresholds.
  • Always current: while the panel is open, the summary regenerates automatically whenever you change the segment conditions.
  • Verify with confidence: check that a segment does what you intended, and understand segments created by your colleagues.
Good to know: summaries are generated in English and are not stored, so a fresh one is created each time. As with any AI-generated content, double-check business-critical segments against the configured conditions.
Read the full guide: Create a segment
Last modified on November 13, 2026