Open the Maintenance tab
In Lobyco Nexus, open Store configuration → Scan & Pay → Store configuration, then the Maintenance tab.Turn it on or off for one store
Select the toggle in the store’s Maintenance column. A dialog asks you to confirm, and names the store. Confirm to go ahead, or close the dialog to leave the store as it was. A message then says maintenance mode is enabled or disabled for the store. The change takes effect within a few minutes.Turn it on or off for many stores
Tick the box at the start of each store’s row. The box in the header ticks every store on the page. A bar appears at the bottom of the page. It shows how many stores you’ve selected, with Enable MM and Disable MM. MM is short for maintenance mode. Select one of them, then confirm in the dialog. The dialog says how many stores will change. A message then says how many stores maintenance mode was enabled or disabled for. The change takes effect within a few minutes. While stores are selected, you can’t change the search, the filters or a single store’s toggle. To clear the selection, select the × in the bar.Check the result
Filter the Maintenance column by On to see every store in maintenance mode. Filter by Off to see the stores where it’s off.Troubleshooting
Why don't I see the Maintenance tab?
Why don't I see the Maintenance tab?
The tab needs the Scan & Pay admin role. Nexus roles lists the roles, which are set in your organisation’s Azure AD.
Why can't I change the search or the filters?
Why can't I change the search or the filters?
You have stores selected. Clear the selection with the × in the bar at the bottom, then change the search or the filters.
Related
- Set up Scan & Pay in a store: add a store to Scan & Pay, change its setup, or remove it.
- Control how often customers are rescanned: create settings presets and change rescans for a set period.