At a glance
Basket-level types — Basket Discount, Mix & Match Total Value and Basket Tier — behave differently from product-level ones in two ways worth knowing up front: they have no Maximum uses per receipt, and any products or categories you list are treated as exclusions rather than inclusions.
Product Discount
Applies the discount at product level.- Buy — the products or categories in Product IDs and/or Category IDs, in the quantity or amount set by Purchase value.
- Get — an amount off, a percentage off, or a fixed price, from Offer value.
- Limit — Maximum quantity per receipt within one transaction.
Basket Discount
Applies the discount to the basket total, optionally excluding some items or categories.- Buy — anything, excluding the products or categories in Product IDs and/or Category IDs, to at least the amount set by Purchase value.
- Get — an amount off or a percentage off.
- Limit — Discount amount limit, the maximum discount on one transaction.
Mix and Match
Applies the discount when two or more different products are bought. Any number of rules can be added, and all of them must be met for the discount to trigger.- Buy — the products or categories in each rule, in the quantity or amount set by Purchase value. At least two rules are required.
- Get — an amount off, a percentage off, or a fixed price. This can differ per rule: one rule might give 10% off its items and another 20% off its items.
- Limit — Maximum quantity per receipt, the total number of groups of items from the rule that receive the discount.
Mix and Match Total Value
Also requires two or more different products, and all rules must be met. It differs from Mix & Match in that it applies one discount across all the involved products, and allows a single fixed value for the whole set. This is the usual choice for meal-deal style offers.- Buy — the products or categories in each rule, in the quantity or amount set by Threshold value. At least two rules are required.
- Get — an amount off, a percentage off, or all items for a fixed total price.
Threshold Discount
Applies a discount to every n-th item once the configured quantity threshold is reached.- Buy — the products or categories in Product IDs and/or Category IDs, in a quantity equal to or greater than Threshold value.
- Get — the discount in Offer value — amount off, percentage off, or fixed price — applied to every n-th item.
- Limit — Maximum quantity per receipt within one transaction.
Quantity Tier
Applies a different discount at each quantity step. Several tiers can be defined, each with its own discount, and the highest tier reached is the one that applies.- Buy — the products or categories, which are the same across all tiers. The quantity is set per tier: it cannot be less than 2, and must increase with each tier.
- Get — the discount in Offer value — amount off, percentage off, or fixed price — set per tier. There is no requirement for later tiers to be more generous, though normally they are.
- Limit — Maximum quantity per receipt within one transaction.
Basket Tier
Applies a different discount at each basket total step. Several tiers can be defined, each with its own discount, and the highest tier reached is the one that applies. Where Quantity Tier scales with how many items a customer buys, Basket Tier scales with how much they spend.- Buy — a basket total equal to or greater than the tier’s Purchase value. Any products or categories you list are treated as exclusions, and are shared across all tiers.
- Get — an amount off or a percentage off, set per tier. Fixed price and bonus values are not available for this type.
- Limit — no Maximum quantity per receipt, as the discount applies to the basket rather than to items. Use Discount amount limit to cap the discount.
Basket Tier is a complex offer type and may not appear in your app by default. Contact your Customer Success Manager to check whether it is available for your setup.
Fields shared across discount types
Product IDs and Category IDs
Sets which items or categories the offer covers. Click the pen or plus to edit the list, one ID per line, or upload a CSV with one ID per line.- The uploaded file only populates the form — it can be reviewed and edited afterwards, and the file name is not stored.
- IDs can be downloaded again for review.
- Keep lists under roughly 40,000 affiliations, with no more than 20 challenges running at once — beyond that you may hit performance problems.
- For Basket Discount and Basket Tier, these lists are used to exclude products and categories from the offer, not to include them.
Offer value
- Amount off — a fixed amount off the product or basket price.
- Fixed price — sets a fixed price for the product. Not available at basket level.
- Percentage off — a percentage off the product or basket price.
- Bonus percent — a bonus percentage of the product or basket price.
- Bonus amount — a fixed bonus amount.
Purchase type and Purchase value
Purchase type sets what triggers the offer:- Amount — the value of the products, or of the basket, has been reached. For example: buy at least 5.00 of a soft drink to get 10% off.
- Quantity — a number of products from the offer has been bought. For example: buy at least 2 bottles to get 10% off.
- Where Purchase type is Amount, use 0.01 to trigger the offer on any purchase.
- For weighted items, use a low value such as 0.001 — one gram — to trigger on any purchase.
Maximum uses per receipt
The maximum quantity that can receive the offer in a single transaction. Overall, the offer discounts at most Redemption limit × Maximum uses per receipt. This can be overridden by Discount amount limit if the maximum amount is reached first. Not available at basket level.Ignore offer on POS
Mainly relevant where an external system sets up offers. Switching this on marks the offer as not to be sent to the POS for discount calculation, so it is visible in the mobile app but cannot be applied at the till — which avoids the same offer being allocated twice from two systems.Prices
Available for Product Discount only, and not used by every retailer. These are display prices for the app, not calculation prices: when the coupon is redeemed, the discount is applied to the price received from the checkout system. They are useful as a fallback where there is no pricing catalogue integration.- Product price before discount — the per-product price shown in the app before discount.
- Unit price before discount — the per-unit price shown in the app before discount.