> ## Documentation Index
> Fetch the complete documentation index at: https://help.lobyco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Platform

> Secure analytical access to Lobyco data through Delta Sharing and curated data packages.

Lobyco publishes curated analytical datasets that you consume through **Delta Sharing**. They are built for reporting, measurement and financial reconciliation — not for operational activation.

<Warning>
  Do not use these datasets as a marketing activation feed or for real-time eligibility decisions. Delta Sharing is batch-oriented and may include processing delays. Activation belongs in the Orchestration product. See [Data Packages](/integration/data-platform/data-packages) for the full do's and don'ts.
</Warning>

<Columns cols={2}>
  <Card title="Delta Sharing" icon="share-nodes" href="/integration/data-platform/delta-sharing">
    How to connect to the share and read the tables.
  </Card>

  <Card title="Data Packages" icon="boxes-packing" href="/integration/data-platform/data-packages">
    What the packages are for, the two refresh tiers, and how to use them well.
  </Card>
</Columns>

## Available packages

Each package is a group of tables sharing a table-name prefix.

| Package                                                                                      | Prefix  | Contents                                                                                              |
| -------------------------------------------------------------------------------------------- | ------- | ----------------------------------------------------------------------------------------------------- |
| [Lobyco Nexus](/integration/data-platform/data-packages/lobyco-nexus-nex_)                   | `nex_*` | Orchestration flows and campaign execution                                                            |
| [Communication](/integration/data-platform/data-packages/communication-com_)                 | `com_*` | Outbound communication activity                                                                       |
| [Customer](/integration/data-platform/data-packages/customer-cus_)                           | `cus_*` | Customer identity and profile data                                                                    |
| [Loyalty and Promotion](/integration/data-platform/data-packages/loyalty-and-promotion-loy_) | `loy_*` | Loyalty and promotion activity                                                                        |
| [Mobile App](/integration/data-platform/data-packages/mobile-app-mob_)                       | `mob_*` | Mobile app activity                                                                                   |
| [Return of Retailers](/integration/data-platform/data-packages/return-of-retailers-ret_)     | `ret_*` | Retailer-provided master and transactional data — products, hierarchies, stores, chains and purchases |
| [Customer Feedback](/integration/data-platform/data-packages/customer-feedback-cfe_)         | `cfe_*` | Customer feedback activity                                                                            |

<Info>
  **Return of Retailers** is treated as a Premium service in both tiers, because the retailer is the source of truth for that data. It carries a cost to provide — contact Lobyco Customer Success for details.
</Info>

## Refresh tiers

| Tier          | Refresh       | Suited to                                                 |
| ------------- | ------------- | --------------------------------------------------------- |
| **Essential** | Once per day  | Standard reporting, dashboards, financial reconciliation. |
| **Premium**   | Once per hour | Advanced analytics and closer-to-real-time monitoring.    |

Premium refreshes consume more compute and storage, which raises the associated [Azure costs](/integration/quick-start/azure-costs). Pick the tier that matches how fresh your reporting actually needs to be.