> ## Documentation Index
> Fetch the complete documentation index at: https://help.lobyco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Real-time orchestration: Event blocks

> Campaigns can react to customer and activity events, instead of relying only on scheduled runs.

*14 April 2026 · Orchestration*

With **Event blocks**, campaigns in Nexus can now react to customer and activity events, instead of relying only on scheduled runs. This allows you to build flows that start or continue when a relevant event happens.

## Examples

* Welcome a new customer the moment they sign up
* React to a game win or loss with the right follow-up — immediately
* Trigger the next campaign step when a customer completes a challenge

This is the shift from "run every Monday at 9 AM" to "react when it matters."

![Three flows on the canvas that use event blocks: a Customer event on sign-up leading to a banner and a game, and Activity event blocks after a challenge and after a game, with Customer event and Event highlighted in the Block library](https://mintcdn.com/lobyco-4c9fb3ad/8XKQyo6M7ttG0QMR/images/release-notes/2026-04-14-real-time-orchestration-event-blocks-01.png?fit=max\&auto=format\&n=8XKQyo6M7ttG0QMR\&q=85\&s=2c45635c7ea45c0f60457180ce66c815)

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## Supported events

* Customer events: customer sign-up.
* Activity events: challenge completed, game won, game lost, offer assigned.

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## Good to know

This release is part of the ongoing expansion of Orchestration toward real-time customer journeys. Some parts of the experience are still evolving, and Lobyco will keep improving them through gradual releases.

Lobyco is currently working on:

* scheduling control per flow on the orchestration canvas, instead of scheduling the whole campaign canvas
* a refresh of execution history

Feedback is welcome as you start using the real-time capabilities. Send it through the feedback form in the menu, or to your Integration team contact.

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[Read the full Event blocks documentation](https://help.lobyco.com/business-documentation/campaigns/orchestration-canvas/block-reference.md)


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