> ## Documentation Index > Fetch the complete documentation index at: https://help.lobyco.com/llms.txt > Use this file to discover all available pages before exploring further. # Set up Scan & Pay in a store > Add a store to Scan & Pay, choose its settings and hardware, test it with the store's main QR codes, and remove it again. This page shows you how to set up Scan & Pay in a store, change that setup later, and remove it. It's for clients who have Scan & Pay. You need write access to Scan & Pay to make changes. With read-only access, you can open a store's setup but not change it. > [!NOTE] > > **You pick the store from the stores Lobyco already has.** Add a new store in [Manage stores and chains](/business-documentation/self-service/manage-stores-and-chains) first. ## Open Store configuration In Lobyco Nexus, open **Store configuration → Scan & Pay → Store configuration**. The **Store configurations** tab lists every store that has Scan & Pay set up. Each store's setup is called its configuration. | Column | What it shows | | - | - | | **Store name** | The store's name. Type in the box to search by name. | | **Store ID** | The store's ID. Type in the box to search by ID. | | **Chain** | The store's chain. Pick one or more chains to filter the list. | | **Gates** | Whether **Gates** is on for the store. | | **Self-checkouts** | Whether **Self-checkout tablets** is on for the store. | | **S\&P mobile** | Whether **Scan\&Pay mobile** is on for the store. | | **Settings** | The settings preset the store uses, or **Custom**. | | **Last edit** | When the store's configuration was last changed. | **Gates**, **Self-checkouts**, **S\&P mobile** and **Settings** filter the list too. The other tabs have pages of their own. **Settings presets** and **Scheduled changes** are on [Control how often customers are rescanned](/business-documentation/self-service/control-how-often-customers-are-rescanned), and **Maintenance** is on [Put a store in maintenance mode](/business-documentation/self-service/put-a-store-in-maintenance-mode). **All change logs** is under [See who changed a configuration](#see-who-changed-a-configuration) below. ![The Store configurations tab of the Scan & Pay screen, with five tabs: Store configurations, which is selected, Scheduled changes, Settings presets, All change logs and Maintenance. Add new configuration is at the top right. The column headers carry the filters: Store name, holding Test S\&P; Store ID; Chain, with 39 selections; Self-checkouts and S\&P mobile, both Yes & No; Settings, with All settings; and Last edit. The one row shows Test S\&P, 255, Silpo, Yes, Yes, Custom, 27/06/2025 14:51 and a ⋯ button.](https://mintcdn.com/lobyco-4c9fb3ad/rG971_5ZfS49bcjM/images/administer-30-store-configurations-list.png?fit=max\&auto=format\&n=rG971_5ZfS49bcjM\&q=85\&s=b9b2abf83a44d943541f8e491a420521) *The Store configurations tab, searched for a test store* ## Pick the store Select **Add new configuration**. Search for the store by its name in **Search store**, or by its ID in **Search store ID**. Then select the store in the list below. The list shows each store's **Store name**, **Store ID**, **Chain** and **Has configuration**. A store whose **Has configuration** reads **Yes** already has Scan & Pay set up. You can't select it here. Open it from the **Store configurations** tab instead. Once you select a store, its **General store information** shows its name, ID, address, chain and GPS coordinates, with a map. To pick a different store, select **Choose another store**. ![The Add new configuration page, with General store information and the line Search and select store from the list below. Search store holds Test S and Search store ID is empty. The results have the columns Store name, Store ID, Chain and Has configuration. Six test stores read No. The last row, Test S\&P, 255, Silpo, reads Yes and is greyed out. Cancel and a greyed-out Save are at the bottom right.](https://mintcdn.com/lobyco-4c9fb3ad/rG971_5ZfS49bcjM/images/administer-31-search-store-to-add.png?fit=max\&auto=format\&n=rG971_5ZfS49bcjM\&q=85\&s=7f00c7d16e90bed425b874ed4bbd3424) *Searching for a store, with one that already has a configuration* ## Choose the store settings Under **Store settings**, open **Select settings** and pick a settings preset or **Custom**. A settings preset is a saved set of values that many stores can share. | Field | What it does | | - | - | | **Select settings** | Picks the settings preset the store uses. Pick **Custom** to set the values for this store alone. | | **Timeout countdown** | A time in minutes and seconds (mm:ss). You can change it here only when **Select settings** is **Custom**. | | **Rescan frequency** | How often customers in this store are rescanned, as a percentage from 0 to 100. You can change it here only when **Select settings** is **Custom**. | With a preset, the two values come from the preset and show a lock. To change them for every store on that preset, edit the preset. [Control how often customers are rescanned](/business-documentation/self-service/control-how-often-customers-are-rescanned) explains presets and rescans. ## Choose the store hardware Under **Store hardware**, turn on what the store uses. | Toggle | What it does | | - | - | | **Gates** | Says whether the store has exit gates. A new configuration starts with it off. | | **Self-checkout tablets** | Says whether the store uses Scan & Pay self-checkout tablets. A new configuration starts with it off. | | **Scan\&Pay mobile** | Says whether customers can use Scan & Pay on their phone in this store. A new configuration starts with it on. | ![The Add new configuration page after picking a store. General store information, with Choose another store, shows Store name My new store 2, Store ID new-store-2, a test address, Chain chain 20 and GPS Coordinates 0, 0, next to a map. Under Store settings, Select settings is Custom, Timeout countdown holds 05 : 00 and Rescan frequency holds 10 with a % sign. Under Store hardware, Self-checkout tablets is off and reads No, and Scan\&Pay mobile is on and reads Yes. Cancel and Save are at the bottom right.](https://mintcdn.com/lobyco-4c9fb3ad/rG971_5ZfS49bcjM/images/administer-32-new-store-settings-hardware.png?fit=max\&auto=format\&n=rG971_5ZfS49bcjM\&q=85\&s=10a25cd5045749f0ac132716861da86a) *A new store's settings and hardware, with Custom chosen* ## Save the configuration Select **Save**. It stays greyed out until you've picked a store and every field is filled in correctly. You're taken back to the store search. The store you added now reads **Yes** under **Has configuration**, so you can add the next store straight away. Select **Cancel** to go back to the **Store configurations** tab, where the store now shows in the list. ## Change a configuration Select the store in the **Store configurations** list. You can also select **…** at the end of its row, then **Edit**. The store's page shows the same **Store settings** and **Store hardware** you chose when you added it. Change what you need and select **Save**. **Cancel** leaves the page without saving. ## Test with the main QR codes Below the settings, **Main check-in/out QR codes** shows the store's main **Check-in** and **Check-out** QR codes. You can use them to test the store's setup before its QR signs are activated. * **Download a code.** Select a QR code to download it as a PDF. * **Check the store's signs.** **Current active signs** lists the store's QR codes with their **Activation date**, **Unique code-URL**, **Function** and **Last edit**. **Function** says whether a code is for check-in or check-out. The main codes are marked **(main)**. * **Replace the main codes.** **Regenerate codes** swaps both main codes for new ones. Confirm in the dialog that opens. > [!WARNING] > > **You can't undo Regenerate codes.** The current main check-in and check-out codes are replaced with new ones. ![A store's Scan & Pay page, scrolled down, with the store's name and Change log at the top. Store hardware shows Self-checkout tablets and Scan\&Pay mobile, both on. Main check-in/out QR codes has the line Can be used for testing the store setup before signs are activated, lists Check-in (main) and Check-out (main) with their numbers, and has Regenerate codes below them. The two QR codes, labelled Check-in (main) and Check-out (main), are on the right, blurred in this image. Current active signs lists two signs in the columns Activation date, Unique code-URL, Function and Last edit, one Check-in and one Check-out, with their URLs blurred. Cancel and a greyed-out Save are at the bottom right.](https://mintcdn.com/lobyco-4c9fb3ad/rG971_5ZfS49bcjM/images/administer-33-main-qr-codes.png?fit=max\&auto=format\&n=rG971_5ZfS49bcjM\&q=85\&s=99f7654aa6c994a10d4a18cf9bb7a618) *A store's main QR codes and its active signs* ## See who changed a configuration Open the store and select **Change log** at the top right. A list opens with each change's **Date**, **Type**, **Action** and **Name**. Use **Start date** and **End date** to choose the period it covers. To see the changes for every store at once, open the **All change logs** tab. **Change log - Configurations** covers store configurations, and you can search it by store ID. **Change log - Settings presets** covers changes to presets. ## Remove Scan & Pay from a store In the **Store configurations** list, select **…** at the end of the store's row, then **Delete**. Select **Yes, delete configuration** to confirm, or **No, go back** to keep it. > [!WARNING] > > **Deleting a configuration can't be undone.** It removes the store's Scan & Pay setup, and Scan & Pay is no longer available in the store. ## Troubleshooting > **Why can't I select a store in Add new configuration?** > > The store already has a configuration, so its **Has configuration** reads **Yes**. Find it on the **Store configurations** tab and change it there. If the store isn't in the search at all, add it in [Manage stores and chains](/business-documentation/self-service/manage-stores-and-chains) first. > **Why can't I change Timeout countdown or Rescan frequency?** > > The store uses a settings preset, so the values come from the preset and show a lock. Pick **Custom** in **Select settings** to set them for this store alone. To change them for every store on the preset, edit the preset instead. > **Why don't I see Add new configuration or Save?** > > You have read-only access to Scan & Pay. Write access comes from a Scan & Pay role in your organisation's Azure AD. [Nexus roles](/integration/get-started/admin-portal-roles) lists the roles. ## Related * **[Control how often customers are rescanned](/business-documentation/self-service/control-how-often-customers-are-rescanned)**: create the settings presets stores use, and change rescans for a set period. * **[Put a store in maintenance mode](/business-documentation/self-service/put-a-store-in-maintenance-mode)**: turn maintenance mode on or off for one store or many. * **[Manage stores and chains](/business-documentation/self-service/manage-stores-and-chains)**: add a store to Lobyco before you set up Scan & Pay in it. * **[Scan & Pay and payments data package](/integration/data-platform/data-packages/scan-pay-and-payments-pay_)**: the store configurations, check-ins and rescans as data, for your data team. * **[Payments](/integration/pos-point-of-sale-integrations/payments)**: the payment service that Scan & Pay payments also go through. 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