> ## Documentation Index
> Fetch the complete documentation index at: https://help.lobyco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage saved segments

> Find, change, copy and remove the segments you've saved, and see what each change does to campaigns that use them.

The **Segments** page lists the segments you've saved. This page shows how to find one, change it, copy it and remove it, and what each of these does to the campaigns that already use it.

## Find a segment

Go to **Segmentation** → **Segment templates**. The page that opens is called **Segments**.

It lists every **Public** segment, the **Restricted** ones shared with your department, and your own **Private** ones. Admins see them all. [Create a segment](/business-documentation/audiences-and-data/create-a-segment#fill-in-the-details) explains the three **Permissions**.

The newest segments are at the top. Scroll down to load more.

| Column | What it shows |
| - | - |
| **Id** | The segment's number. |
| **Name** | The segment's name. |
| **Size** | How many customers the segment found the last time a campaign ran with it. Hover the number to see when that was. It stays empty until a campaign has run with the segment. |
| **Created** | When the segment was first saved. |
| **Created by** | Who saved it first. |

To find a segment, type part of its name in **Search for segments**. The list then shows the segments whose name contains what you typed, from A to Z. Capitals don't matter. The search looks at names only.

To sort the list, select **Name**, **Size** or **Created** at the top of the column. Select it again to change the direction.

![The Segments page, with the Search for segments box holding Spent 500+, and New segment at the top right. The list has the columns Id, Name, Size, Created and Created by, and one row: 3632, Spent 500+ in the last 30 days, an empty Size, 2026/10/09 16:25, and Test Automation. The row’s ⋯ menu is open, with Copy and Remove.](https://mintcdn.com/lobyco-4c9fb3ad/rG971_5ZfS49bcjM/images/audiences-15-segments-list-row-menu.png?fit=max\&auto=format\&n=rG971_5ZfS49bcjM\&q=85\&s=9ee181e5a18f2f80848ebc5f0d2a2432)

*The Segments list, with a row’s ⋯ menu open*

## Change a segment

1. Select the segment's row. It opens on the same two tabs you used to create it.
2. Change the details or the rules. [Create a segment](/business-documentation/audiences-and-data/create-a-segment#add-your-rules) covers the builder.
3. Select **Save**. You go back to the **Segments** list.

To leave without saving, select **Cancel**.

> [!NOTE]
>
> Campaigns that already use the segment keep their old rules until someone syncs them.

Once the segment changes, the **Member segment** block in each of those campaigns shows **Sync available** on the canvas. Select it to bring that campaign up to date. [Block reference](/business-documentation/campaigns/orchestration-canvas/block-reference#member-segment) covers the block.

![The orchestration canvas of a campaign named Autumn big spender rewards, in Design mode, with the Block library open on the left and Use templates collapsed on the right. In the middle is the starting block of Flow 1, a Member segment block linked to a saved segment. Its Attributes section is open on the block's own rules, Amount spent greater than 500 and Purchase date between 0 and 30 days ago, and below them is a blue Sync available button with an info icon.](https://mintcdn.com/lobyco-4c9fb3ad/rG971_5ZfS49bcjM/images/audiences-16-sync-available-on-canvas.png?fit=max\&auto=format\&n=rG971_5ZfS49bcjM\&q=85\&s=9c2f540bd539a3e71df7b6445afa47ef)

*A Member segment block showing Sync available after its saved segment changed*

The **Segments** page doesn't show which campaigns use a segment. So check with your colleagues before you change a segment that others might rely on. Anyone who can see a **Public** segment can change or remove it. To stop that, set its **Permissions** to **Restricted** or **Private**.

## Copy a segment

A copy is the quickest way to make a variant of a segment, for example the same rules for a different store.

1. Open the row's **⋯** menu, then select **Copy**.
2. The copy is saved straight away, and it opens. Its name is the original's with *(copy)* at the end, and you're its creator. It keeps the original's description, rules and permissions.
3. Rename it, change what you need, then select **Save**.

The copy isn't linked to the original. Changing one doesn't change the other.

If you select **Cancel**, the copy stays on the list as it is. [Remove it](#remove-a-segment) if you don't need it.

## Remove a segment

1. Open the row's **⋯** menu, then select **Remove**. You can also open the segment and select **Delete**.
2. **Remove segment** asks you to confirm. Select **Delete**.

The segment disappears from the list.

> [!WARNING]
>
> Removing a segment can't be undone.

Campaigns that use the segment keep running with their own copy of its rules. Their **Member segment** block still shows the removed segment's name under **Template**, and its rules can't be changed. To change them, open the block and select **Unlink**. Unlinking keeps the rules in the block.

## Troubleshooting

> **Why doesn't Size match the number in my campaign?**
>
> **Size** comes from the last campaign that ran with the segment, whichever campaign that was. If another campaign ran after yours, **Size** shows its number. Hover **Size** to see when that run was.

> **Why can't I find a segment a colleague made?**
>
> It's set to **Private**, or it's **Restricted** to another department. Ask your colleague to change its **Permissions**. Also check the name you're searching for, because the search looks at names only.

## Related

* [Create a segment](/business-documentation/audiences-and-data/create-a-segment) — build a segment's rules and save it.
* [Segment attributes](/business-documentation/audiences-and-data/segment-attributes) — every attribute category, and which operators each kind of attribute takes.
* [Block reference](/business-documentation/campaigns/orchestration-canvas/block-reference#member-segment) — the **Member segment** block, and how it links to a saved segment.
* [Reuse a saved segment](/business-documentation/use-cases/reuse-a-saved-segment-across-campaigns) — a worked example, from saving a segment to using it in a campaign.


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